Grand Opening
On-Site Staff Training & Opening Week Support
14 day On-site Personal Consultation &
Full Time On-site Barista Coach
Award Winning Espresso Program
- On-Site training
- Identifying the proper espresso machine and grinder settings
- Setting a meticulous equipment maintenance program for optimum results
- Purifying the water
- Sourcing and selecting vendors for the best coffee beans
- Maintaining the freshness of the coffee
- Dialing-in or getting the pre-extraction settings right
- Quantifying our results by identifying the proper timing (using timers)
- Quantifying our results by identifying the proper weights (using scales)
- Developing the 'eye', palate and expertise of the barista
- Specialty drink recipe book
Barista Coaching
- On-Site staff training
- Focus on customer service and Increasing customer awareness
- Communication between staff
- Equipment maintenance and operation
- Speed & work flow
- Multi-tasking
- Efficiency and organization
- Espresso extraction
- Milk texturing
- Latte art design
- Customized barista manual
Superior Coffee Brewing Program
- History, cultivation, roasting, brewing techniques, standard and cutting edge equipment
- Sourcing coffee roasters and selecting the finest quality, whole bean coffee
- Storing coffee beans and Inventory management
- Proper equipment cleaning
- Maintenance checklist and schedule
- Maintenance materials, sourcing and proper usage
- Selecting and optimizing burr grind settings
- Grinding parameters to ensure optimal freshness
- Consistent dosing and measuring for replicable results
- Ideal extraction techniques and quantification
- Selecting and installing a water filtration system
Vendor, Equipment and Small-Wares Selection
- One hour introductory phone consultation
- Bulk coffee beans ordered from a reputable roaster based on your program
- Equipment and product selection within geographic location and budget
- Equipment, small wares sourced and ordered and vendor contact information
Menu Design
- Customized drink menu and retail products
- Costing and pricing of all menu and retail items to maximize profits while keeping prices competitive
Opening Week Support
- 7 Day full time on-site Barista coach
- Differing from the competition
- Dealing with the "non espresso educated" customers
- Focus on espresso and coffee consistency
- Attracting initial customers
- Creating the a good first impression, fast, friendly service and superior tasting drinks
Personal Consultation
Personal Consultation
- Professional, honest and unbiased opinion
- Expert resource while setting up your new project or if you're planning taking your business to the next level
- Consulting available on-site, via Skype, over the phone or via email